Returns & Exchanges

At marbl.ae, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, we offer a seamless 14-day return and exchange policy for all items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our returns portal or contact our customer support team with your order number and the reason for your return within 14 days of delivery.

• 2.
  Prepare the Package

  Ensure the items are unworn, unwashed, and have all original marbl.ae tags attached before securely sealing them in their original packaging.

• 3.
  Schedule a Pickup

  Once your request is approved, our courier partner will contact you to schedule a convenient pickup time from your doorstep.

• 4.
  Receive Your Refund

  After our quality control team inspects the returned items, your refund will be processed back to your original payment method or issued as store credit within 5-7 business days.